Returns & Exchanges
We want you to be fully satisfied with your Altrincham FC merchandise; if an item doesn't fit or meet your expectations, you can return it within 28 days of purchase. Please ensure all items are in their original condition, unworn, and with all club tags still attached.
Complete the Returns Form
Fill out the returns slip included in your original parcel, clearly stating whether you require a full refund or a size exchange.
Package Your Items
Securely pack the official club merchandise in its original packaging to ensure it reaches the stadium store without damage.
Ship to The J. Davidson Stadium
Send your package via a tracked postal service to the Altrincham FC Retail Department at our official stadium address.
Processing and Refund
Once our retail team inspects the items, we will process your refund or dispatch your exchange within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing